Our Philosophy

Why choose Flood & Fire Response?

Our Vision

Our vision is to be recognized as the best in class provider of remediation, mitigation, restoration and cleaning service provider in the Mid-Atlantic region.

Our Mission

Our mission is to offer our customers the best value for money by providing the highest quality of remediation, mitigation, restoration, and cleaning services in the most efficient and cost effective manner.

Code of Ethics

Our code of Ethics guides the actions of our employees to provide service that is consistent with our values. We promise to:

  • Serve with integrity and fairness
  • Be honest and respectful
  • Act with responsibility
  • Protect our environment
  • Abide by all local, state and federal laws
  • Help community

Key to Our Success

We are confident that we will succeed in our aspiration to be the best restoration company in the markets we serve by:

  • Having a comprehensive understanding of the restoration business environment
  • Through continued improvement and implementation of new efficiencies
  • Implementing responsible marketing strategies
  • Creating an environment of trust and respect with customers, insurance companies, and vendors
  • Instituting a rewarding and satisfying career opportunity for our employees
  • Thorough continual training of all employees
  • Adopting the latest technological developments in the restoration and cleaning industry
  • Implementing top level quality control and quality assurance programs
  • Embracing a service mindedness philosophy that is second to none.

24/7 Emergency Cleanup Response • Call Now!